Sanction of Commutation of Pension loans based on Admissibility Reports received from the Accountant General (A&E) Assam , and the Directorate of Pension to all State Govt. Pensioners
Furnishing of views on service matters/ Pension related matters referred to this department by other departments which may involve relaxation/ Amendment of existing rules.
Redressal and online transfer of all Public Grievances received in this department to other concerned departments.
Finalization/ Disposal of pension cases relating to all teaching and non- teaching staff of Provincialised Schools and PRI Employees through the Directorate of Pension where a separate Citizen’s Charter is prepared.